Integrated Grievance Redressal Solution.

Mobile Governance CRM for Students to seek Security and Emergency services

The University as a Facilitator can provide facilitates to each smart phone using students with e-governance available to them on a single click.

Systematic Approach which is Scalable, trackable and Measurable.

Introduction

Introducing “Rakshak” a Mobile Governance CRM for Students to seek Security and Emergency services

With successful beta run in Lucknow University for  almost 2 years now. 

Rakshak will serve as a students’ interface for the Management and as an efficient medium for students of the University to reach out to relevant authorities for their security and emergency services. ‘Rakshak’, conceptualized and designed by us at Plus 1 Consultancies, is a Mobile Based CRM to create a Win-Win situation for University as a facilitator.

‘Rakshak’ is not merely a Mobile Application but it is Student Security Solution using Mobile Platform at the front end and a robust and secure portal at the backend which has 98% uptime.

Key Issues

Our analysis brought out some key pain points encountered by an average student of any institutions – particularly public ones.

Instant Information

Providing instant information/notification to all the students is a challenge widely encountered due to which the students experience backdrop in their curriculum.

Student Security

Student security is vital question for parents to tackle. Providing them adequate and instant support is the need of the hour.

LAW

The law states that the institution must keep record of the ragging activities.

Solution

The University as a Facilitator can provide facilitates to each smart phone using students with e-governance available to them on a single click.

It will help Management to create of safe society via Systematic Approach which is Scalable, trackable and Measurable.

It will help to moral boost / support to Student and make them more secured / concerned for their own safety and wellbeing. 

Platform

Rakshak is an android cum web based platform that is scalable on cloud that tries to bridge the gap between the novice and the vice. 

Fast & Effective Communication

This application takes minimum relevant information from the students and provides a student friendly environment where in they can communicate with the faculty and effectively bring about robust solutions to the problems. 

Features

WE COVER WHAT YOU WANT

SOS
SOS – Emergency Call on predefined number. Can we changed anytime from backend.
3 volume click SOS call to any designated number.
Grievance
User Interface with Large Icon for Ease of Access.
Instant Reporting within Few Seconds, with all required Details to Action.
Reporting of Incident via Text, Audio, Picture, Video.(Acceptable in Courts of Law in India if required.) Easy Multilingual Support with Local Language.
It will create a Que of Reporting in case of non availability of Network and will report once network is available.
Location / Email ID / Mobile Number attached to the Reporting Content.
Notification Engine
Push Notification and inbox functionality in the Application.
This will help University to push any vital notification to all or set of users.
Notification delivery status will be available on admin panel.
Delivery can be tracked.
Circulation of notes and assignments over cloud and notification module that will notify the students.
Reporting
Common offenders
Common problem
Growth or Dip is type of problem over period of time

In the NEWS

Rakshak (Integrated Grievance Redressal Solution) is the proprietary product of Plus1 Consultancies

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